Terms of Service
These terms govern your use of Searchloom (the "Service"). By creating an account or using the Service, you agree to them. If you use the Service for a company, you agree on its behalf and confirm you're authorised to do so.
The Service
Searchloom helps you research keywords, plan, write, optimise and publish content for websites you own or manage. Features may change as we improve the Service.
Your account
We sign you in with one-time codes sent to your email, or with Google. Keep access to your email account secure and tell us promptly about any unauthorised use. You're responsible for activity on your account.
Your websites and content
- Only add websites you own or are authorised to manage, and only connect publishing accounts you're allowed to use.
- You own the content you create with the Service, including the articles it generates for you. You give us permission to process it as needed to provide the Service.
- AI-generated content can contain mistakes. You're responsible for reviewing content before it's published and for what appears on your website, including turning on automatic publishing.
Acceptable use
You agree not to use the Service to:
- publish content that is unlawful, defamatory, deceptive, or infringes someone else's rights;
- create spam or large volumes of low-value pages intended to manipulate search rankings;
- attack, overload or scrape websites you aren't authorised to analyse;
- try to access other customers' data, get around usage limits, or reverse engineer the Service.
We may suspend accounts that break these rules or put the Service or others at risk.
Third-party services
The Service works with platforms such as Google, WordPress, Webflow, Shopify, Wix and GitHub. Your use of those platforms is governed by their own terms, and we aren't responsible for their availability or changes.
Fees
- Plans are billed in advance, monthly or yearly, in US dollars, through our payment provider Stripe. Prices are shown on our pricing page and at checkout.
- New plans start with a 7-day free trial. Unless you cancel before the trial ends, your payment method is charged for your plan when it ends.
- Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time in Settings; your plan stays active until the end of the period you've already paid for.
- Add-ons, such as extra websites, are billed monthly in the same way. One-time purchases, such as extra articles, are charged when you buy them.
- If we change our prices, we'll tell you before the new price applies to you.
No guarantee of rankings
Search engines decide rankings. We can't promise specific rankings, traffic or results.
Disclaimers
The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
Limitation of liability
To the fullest extent the law allows, Searchloom won't be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US $100.
Ending your use
You can stop using the Service and ask us to delete your account at any time. We may suspend or end access for breach of these terms, or if we discontinue the Service, giving reasonable notice where we can.
Changes to these terms
We may update these terms. If changes are material, we'll notify you before they take effect. Continuing to use the Service after that means you accept them.
Contact
Searchloom · hello@usesearchloom.com